Salesforce Outage History

Salesforce core services in the EMEA region were briefly degraded for 6 hours and 10 minutes, from Dec 3, 2025 12:49 PM UTC to Dec 3, 2025 6:59 PM UTC. The impact affected 5 Core Service components (DEU16S, DEU2S, GBR110S, GBR138S, SWE96S), and users could have experienced intermittent performance issues or limited access during this window. Salesforce published two status updates detailing the degraded state and its restoration, with services returning to normal after the incident.

The Salesforce Data Cloud experienced a regional degradation in North America starting at Dec 3, 2025 9:04 AM UTC, affecting 10 Data Cloud components across CAN36, CAN44, CAN52, NA238, USA462, USA474, USA590, USA598, USA662S, and USA374. Users may have encountered slower performance or intermittent access to Data Cloud services during the incident. The outage lasted approximately 2 hours and 55 minutes.

An update at 9:34 AM UTC indicated ongoing degraded status for USA374, with the broader set remaining degraded. By Dec 3, 2025 11:59 AM UTC, all listed components had returned to normal, and Data Cloud services were restored. Salesforce issued multiple status updates throughout the incident.

The Salesforce North America - USA566 Core Service experienced a brief degraded state starting at 12:19 AM UTC and was restored by 12:34 AM UTC. The issue appeared on Salesforce's status page as an initial warning before the service returned to normal within about 15 minutes, with the geographic impact limited to the North America region (USA566 Core Service). The status page showed two updates during the event: a transition from up to warn and then back to up, indicating a quick containment and recovery.

Salesforce experienced a brief degradation of the North America Core Service (USA566). The issue began at 12:09 AM UTC and was resolved by 12:14 AM UTC, lasting about 5 minutes. The Salesforce status page showed the affected component entering a degraded state (warn) before returning to normal, with the impact localized to the North America region.

Salesforce Core Service in North America (USA320) briefly degraded, with the status moving from up to warn at Nov 28, 2025 2:59 PM UTC and returning to up by Nov 28, 2025 3:34 PM UTC. The incident lasted roughly 35 minutes and affected users relying on core Salesforce functionality in that region. The Salesforce status page documented a short-lived degraded performance and subsequent restoration.

The Salesforce CMS component in North America experienced an outage starting at 4:19 PM UTC, resulting in unavailable content management features for users in the region. The CMS recovered at 5:19 PM UTC.

Salesforce's North America - NA254 / Core Service experienced a brief degradation, with the issue reflected as a short degraded state on Salesforce's status page. The incident began at Nov 26, 2025 6:29 AM UTC and was resolved by Nov 26, 2025 6:59 AM UTC, lasting about 30 minutes. Salesforce published two status updates during the window. No user reports were observed during the event.

The Salesforce Asia Pacific Core Service (JPN136) experienced degraded performance beginning at 7:04 AM UTC and was restored by 11:59 AM UTC. The issue was regional, limited to Asia Pacific (JPN136), and affected users relying on the core service in that region who may have encountered slower operations or intermittent connectivity during the window. No public user reports indicated issues during the incident, and the outage lasted approximately 4 hours and 55 minutes.

Salesforce's status page documented the degradation and recovery, listing Asia Pacific - JPN136 / Core Service as affected and then returning to normal at the end of the window. The impact was region-specific rather than global.

Salesforce North America Core Service (USA744) experienced degraded performance beginning at Nov 24, 2025 3:34 PM UTC and was restored by Nov 24, 2025 9:24 PM UTC, lasting about 5 hours and 50 minutes. User reports described async processing delays and a backlog in the Flex queue for the USA608 instance, with Ashburn, VA among affected locations indicating North America-focused impact.

The Salesforce status page showed the North America Core Service moving from degraded to normal as updates were posted. The incident prompted two official status updates, acknowledging the degradation and later confirming restoration.

An outage affecting Salesforce Tableau Cloud and related Search services began at Nov 22, 2025 1:34 AM UTC with widespread degradation across Tableau Cloud components in Europe, Asia Pacific, and North America. Users experienced slower dashboards and intermittent access as Tableau Cloud regions such as Germany, Japan, Australia, Singapore, Indonesia, the UK, and Canada, along with multiple US regions, reported degraded performance. The Core Service for North America (USA302) and various Search endpoints in the United States also showed degraded status. The outage lasted roughly 2 days, from Nov 22, 2025 1:34 AM UTC to Nov 24, 2025 12:39 AM UTC when components began returning to up.