Salesforce Outage History

Salesforce reported a brief degradation affecting two Spiff components in North America and EMEA. The issue began at 7:14 PM UTC and was resolved by 12:04 AM UTC, lasting roughly 4 hours and 50 minutes. Users may have experienced intermittent access or reduced performance related to Spiff services during this window.

Salesforce issued two status updates during the incident, noting the degraded state and later restoration as services returned to normal. The affected components were North America - Spiff - GIC / Spiff and EMEA - Spiff - EU1 / Spiff.

Salesforce Core Service components across Asia Pacific, North America, and Europe experienced a degraded state beginning at Nov 20, 2025 3:14 PM UTC and lasting until Nov 20, 2025 11:29 PM UTC. The incident caused partial outages and degraded performance across Salesforce apps and APIs for users, with some regions showing slower access or intermittent failures. The outage lasted approximately 8 hours and 15 minutes, and Salesforce issued four updates detailing the status and recovery progress, with all affected components returning to normal by the final update.

The Salesforce Anypoint Management Center US / Runtime Manager experienced a brief degraded performance starting at Nov 20, 2025 1:04 PM UTC and resolved by Nov 20, 2025 1:59 PM UTC, lasting approximately 55 minutes. The issue affected users in North America relying on the US Runtime Manager, with degraded access or intermittent operation. Salesforce posted two status updates during the incident, confirming the degradation and later restoration to full operation. The outage was isolated to a single component and there were no Early Warning Signals detected; no widespread user issues were observed.

A brief degradation affected Salesforce Anypoint Management Center in North America, specifically the US / Runtime Manager. The incident began at 11:34 AM UTC and was resolved by 12:09 PM UTC, lasting about 35 minutes. The Salesforce status page listed the North America - Anypoint Management Center - US / Runtime Manager as degraded during the window and then returned to normal after the second update. The provider issued two status updates as the issue progressed, with the impact limited to the North America region for this component.

Salesforce experienced a brief outage impacting dozens of North America Core Service components, causing disruption to core Salesforce services for about 10 minutes. Users in the North American region may have faced intermittent access to common Salesforce workflows that rely on the Core Service layer. The impact was regional to North America, with other regions unaffected.

From the Salesforce status page, the incident started at 5:24 PM UTC and was resolved by 5:34 PM UTC, and two status updates were issued during the event.

Salesforce reported a brief degradation in its Search services across North America starting at Nov 18, 2025 6:49 PM UTC. A broad set of North America - Search components moved to a degraded state, indicating impaired search performance for about 1 hour. The issue was resolved by Nov 18, 2025 7:49 PM UTC.

The Salesforce status page documented the incident by listing the affected components under North America - Search and noting restoration to normal as services recovered. The disruption appeared regional rather than global, reflecting a transient issue affecting multiple Search components in North America.

The Salesforce B2C Core platform experienced a global outage starting at Nov 18, 2025 12:44 PM UTC that affected a broad set of PODs across North America, Europe, and Asia Pacific. The disruption caused outages and degraded access to customer-facing B2C Core features, impacting shopping, identity, and related services for users across multiple regions. The outage lasted about 3 hours and 5 minutes and was resolved by Nov 18, 2025 3:49 PM UTC. The Salesforce status page published 2 updates during the incident to communicate impact and restoration.

The Salesforce EU53 / Search component experienced a brief degradation affecting users in the EMEA region. Users may have encountered slower or incomplete search results during this window.

The outage began at Nov 17, 2025 2:14 PM UTC and was resolved by Nov 17, 2025 5:29 PM UTC, lasting roughly 3 hours and 15 minutes. The Salesforce status page showed the EU53 / Search component moving from up to warn and back to up, indicating degraded search performance during the incident. Impact was localized to the EMEA region.

Salesforce's EMEA EU53 Search component began a degradation at Nov 17, 2025 9:59 AM UTC and was restored at Nov 17, 2025 12:39 PM UTC. The issue affected search functionality for users in the EMEA region, with the incident lasting approximately 2 hours and 40 minutes. Salesforce issued 2 status updates during the event describing the degradation and its resolution, and service returned to normal after the final update. The impact was limited to the EMEA EU53 Search component.

Salesforce Search services across North America experienced degraded performance, affecting the ability to perform searches within Salesforce products. The issue impacted dozens of North America Search components in multiple US regions, resulting in slower search responses or failed results for users relying on search features. The degradation began at 9:44 AM UTC.

By 12:39 PM UTC, Salesforce reported that affected components had returned to normal. The incident lasted approximately 2 hours and 55 minutes, and Salesforce published two status updates during the event detailing the degradation and subsequent recovery. The geographic impact was regional to North America, with no confirmed global impact.