Salesforce Outage History

Salesforce Field Service Scheduling experienced a brief degradation affecting scheduling and dispatch across multiple regions. According to Salesforce's status page, Field Service - Scheduling components transitioned from up to degraded at Dec 14, 2025 3:29 PM UTC. The degradation persisted for about 1 hour 20 minutes and was resolved by Dec 14, 2025 4:49 PM UTC. The impact spanned Asia Pacific, North America, and EMEA, with dozens of regional instances shown as degraded.

During the incident, Salesforce posted two official status updates: an initial notification of degraded scheduling across the affected components, followed by a recovery update when the components returned to normal. The outage affected a broad set of Field Service - Scheduling components across many regions, indicating a global reach of the disruption, before service was fully restored.

Salesforce experienced a broad degradation affecting multiple regions beginning at Dec 11, 2025 11:39 PM UTC when North America - USA794 / Core Service moved to a degraded state. Dozens of Salesforce components labeled as Other Feature across North America and Europe (EMEA) were subsequently listed as degraded, impacting core services and related features. Users likely faced slower performance and partial access to Salesforce products during the outage window.

The Salesforce outage affected Core Service and Analytics components across North America and Europe (EMEA), with users experiencing degraded performance and intermittent access to Salesforce features, including Einstein Bots. The incident began at 8:39 AM UTC and expanded to multiple NA regions and EMEA GBR92S, prompting Salesforce to publish a series of updates as the situation evolved. The outage lasted roughly 14 hours and 10 minutes, from 8:39 AM UTC to 10:49 PM UTC, before most services began returning to normal. The impact appeared regional rather than global, aligning with the NA and EMEA pattern observed on Salesforce status pages.

Salesforce Tableau Cloud experienced degraded performance across 12 regional components, impacting users across Asia Pacific, North America, and Europe. During the incident, dashboards and data sharing could have been partially available or slower than usual as services operated with reduced reliability.

The SWE46 Core Service in the EMEA region experienced a brief outage, potentially affecting Salesforce features that rely on this component for customers in Europe, the Middle East, and Africa. The issue was limited to a single component and did not indicate a broader global disruption.

The outage began at Dec 6, 2025 11:04 PM UTC and was resolved by Dec 6, 2025 11:34 PM UTC, lasting about 30 minutes. Salesforce posted two status updates during the incident to communicate the outage and its resolution.

The Salesforce Data Cloud and Analytics outage began at Dec 5, 2025 3:29 PM UTC with Data Cloud components in North America going offline, followed by additional regional Data Cloud services and Analytics workloads becoming unavailable. Users experienced disrupted data processing, dashboards, and analytics across multiple regions, including North America, Europe (EMEA), and Asia Pacific. The Status Page issued six updates throughout the incident to communicate the progression of outages and restoration efforts. By Dec 5, 2025 7:39 PM UTC, many Data Cloud and Analytics components had recovered, with some remaining degraded for a period. The outage lasted about 4 hours and 10 minutes.

The Salesforce B2C Core service experienced an outage that affected dozens of B2C Core PODs across North America, EMEA and Asia Pacific, likely causing errors or service disruption for users relying on B2C Core functionality. The outage began on Dec 5, 2025 9:29 AM UTC and was resolved by Dec 5, 2025 10:49 AM UTC, lasting 1 hour and 20 minutes. Salesforce’s status page provided updates during the event and indicated restoration as pods came back online. User reports were limited, suggesting the impact appeared confined to affected regions and components.

Salesforce experienced a brief degraded performance incident affecting the Asia Pacific IND114 Core Service. The component transitioned to degraded performance at Dec 4, 2025 3:54 PM UTC and returned to normal at Dec 4, 2025 7:54 PM UTC, lasting about 4 hours. Impact was isolated to the Asia Pacific region's IND114 Core Service, with no indication of a larger global disruption according to the status updates.

Salesforce FRA44 Core Service in the EMEA region experienced a brief degradation beginning at 9:14 AM UTC and resolving by 9:44 AM UTC, lasting about 30 minutes. The impact appeared concentrated on the FRA44 Core Service in EMEA, with users potentially seeing slower responses or intermittent access to Salesforce functionality tied to this component.

The provider issued 2 status updates during the incident, describing the degraded performance and subsequent restoration. The issue was localized to the FRA44 Core Service in the EMEA region; no broader Salesforce services were reported affected.

Two Salesforce Anypoint Management Center components in Asia Pacific (JP / Exchange) and North America (CA / Exchange) experienced a brief degraded state, listed as warn on Salesforce's status page. The degraded period lasted from Dec 4, 2025 1:39 AM UTC to Dec 4, 2025 4:49 AM UTC (about 3 hours 10 minutes) and was observed in APAC and NA. The incident involved two components and did not indicate a broader Salesforce-wide outage.