Salesforce Outage History

Salesforce Core Service in North America (USA790) experienced a brief degradation starting at Feb 18, 2025 10:24 AM UTC and resolved by Feb 18, 2025 10:44 AM UTC, impacting users relying on the North America - USA790 Core Service component. The incident appears to have been contained to North America and lasted about 20 minutes before service was restored. Salesforce issued three status updates during the incident describing the degradation and restoration. There were no user reports observed during the incident.

Salesforce experienced a brief degradation of the Asia Pacific AP60 Core Service, with users in the region potentially experiencing intermittent access issues. The incident began at 12:54 AM UTC and was resolved by 1:54 AM UTC, lasting about one hour. The Salesforce status page noted the AP60 Core Service entered a degraded state before returning to normal, indicating a localized impact in the Asia Pacific region.

Salesforce reported degraded performance for the Asia Pacific AP60 Core Service, likely impacting users in that region with slower responses and intermittent access.

The incident began at 12:44 AM UTC and lasted about 1 hour 10 minutes, ending when the service returned to normal at 1:54 AM UTC. The Salesforce status page issued three updates during the disruption, documenting the progression from degraded service to restoration.

Salesforce Data Cloud components across North America and Europe experienced a brief degraded performance. The issue affected 5 Data Cloud components: NA236 (North America) and DEU58, SWE68, FRA84, SWE124 (EMEA), likely impacting Data Cloud workflows during the event. The degradation began at Feb 17, 2025 4:19 PM UTC and was resolved by Feb 17, 2025 5:09 PM UTC, lasting about 50 minutes. Salesforce issued two status updates during the incident before services returned to normal.

Salesforce Data Cloud experienced degraded performance across five regional components (North America NA236 and EMEA DEU58, SWE68, FRA84, SWE124). The degradation began on 4:09 PM UTC and lasted about one hour, with recovery by 5:09 PM UTC. Salesforce posted three status updates during the incident, detailing the affected regions and progress toward restoration. The issue affected Data Cloud services across North America and Europe, indicating a regional partial outage rather than a global failure.

Salesforce Anypoint Runtime Manager in North America experienced a brief degradation starting at Feb 17, 2025 1:04 PM UTC and returning to normal by Feb 17, 2025 1:09 PM UTC. The issue affected the North America - Anypoint Management Center - US / Runtime Manager component, with users likely seeing intermittent performance issues for about 5 minutes. Salesforce issued two status updates during the incident and the component recovered quickly.

Salesforce reported a brief degraded state for the North America region affecting the Anypoint Management Center - US / Runtime Manager. Users may have experienced intermittent access to management and runtime features during the incident. The outage lasted about 15 minutes, beginning at 12:54 PM UTC and ending at 1:09 PM UTC, with the service returning to normal by the end.

Salesforce’s North America - Anypoint Management Center - US / Runtime Manager briefly experienced degraded performance. The degradation began at Feb 17, 2025 12:49 PM UTC and was resolved by Feb 17, 2025 1:09 PM UTC, lasting about 20 minutes. Salesforce issued four status updates during the incident, and the service returned to full operation after the brief disruption. The impact was regional to North America, with users in that region potentially affected while the Runtime Manager recovered.

Salesforce experienced degraded performance in North America affecting three components: North America - USA480 / Core Service, North America - AWS US / Connect & Mix, and North America - AWS US / Analyze & Act. The degradation began at 2:44 PM UTC and the components returned to normal by 4:54 PM UTC. The provider issued four status updates during the incident, reflecting ongoing conditions and eventual restoration.

Salesforce experienced a brief degradation in the North America region affecting Core Service USA480 and AWS US components Connect & Mix and Analyze & Act. Users may have experienced slower performance or intermittent access during the incident. The issue began at Feb 16, 2025 2:34 PM UTC and persisted for about 2 hours and 20 minutes, with affected components returning to normal by Feb 16, 2025 4:54 PM UTC. Salesforce issued 5 status updates during the window, documenting the degraded state and subsequent restoration. The impact was regional to North America.