2025: The year of the global cloud outage

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    Salesforce Outage History

    Minor Salesforce outage

    There were 585 Salesforce outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

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    minor icon Minor

    : Salesforce Core Service in North America briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (35 minutes)

    Salesforce Core Service in North America (USA790) experienced brief degraded performance from to , about 35 minutes in duration. The impact was isolated to the North America Core Service region, with Salesforce showing a transition from up to warn and back to up as recovery progressed. The incident included two official status updates during the event.

    minor icon Minor

    : Salesforce North America Core Service degraded briefly

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (45 minutes)

    Salesforce North America - USA790 / Core Service experienced a brief degradation in North America. The issue began at and was resolved by , lasting about 45 minutes. Users relying on Salesforce core functionality in the region may have encountered slower performance or intermittent access during this window.

    During the incident, Salesforce posted three status updates documenting the degradation and restoration. The North America - USA790 / Core Service transitioned from degraded performance back to normal by . The event appeared regional in scope, with no indication of impact outside North America.

    minor icon Minor

    : Salesforce EMEA Core Service briefly degraded, then restored

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (5 minutes)

    Salesforce EMEA Core Service DEU112 experienced a brief degradation beginning at and was restored by . The impact was localized to the DEU112 Core Service in the EMEA region, with intermittent performance issues likely affecting users during the 5 minute window. The Salesforce status page shows the component transitioning from up to degraded and back to up, indicating a quick recovery.

    minor icon Minor

    : Salesforce DEU112 Core Service briefly degraded in EMEA

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (15 minutes)

    A brief degraded state affected Salesforce's EMEA DEU112 Core Service, lasting about 15 minutes. The issue began at and was resolved by , with three status updates issued during the incident. Impact was limited to the EMEA region and the DEU112 Core Service.

    minor icon Minor

    : Salesforce Core Service in North America briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (2 hours and 55 minutes)

    Salesforce's North America Core Service (USA234) experienced a brief degradation, starting at and resolving by . The incident lasted roughly 2 hours and 55 minutes and affected users relying on the Core Service in North America. The Salesforce status page issued two updates during the incident, noting the degraded state and then confirming a return to normal.

    minor icon Minor

    : Salesforce North America Core Service degraded briefly

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 5 minutes)

    Salesforce's North America Core Service (USA234) experienced a degraded performance period beginning at . The component was listed in a degraded state through a follow-up update at and gradually returned to normal a few hours later, with the service fully restoring by . The issue appeared to be limited to the North America region and the USA234 Core Service, affecting operations that rely on this core functionality.

    minor icon Minor

    : Salesforce Core Service briefly unavailable in North America

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 minutes)

    Salesforce Core Service in North America (USA234) experienced a brief outage. The incident began at when the Core Service went down and was resolved by , lasting about 10 minutes. The disruption was localized to the North America region, with services returning to normal after restoration. Salesforce issued 2 status updates during the incident to communicate the outage and recovery. No widespread user reports were observed beyond the regional impact.

    minor icon Minor

    : Salesforce North America Core Service outage briefly disrupts users

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (20 minutes)

    Salesforce experienced a regional outage affecting the North America - USA234 Core Service. The outage began at and lasted for about 20 minutes, with the Core Service restored by . A brief period of degraded performance occurred around before full recovery. The issue impacted 1 component: North America - USA234 / Core Service. During the incident, Salesforce posted three status updates documenting the outage at , , and .

    minor icon Minor

    : Salesforce EMEA SWE22 Core Service briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 40 minutes)

    The Salesforce SWE22 Core Service in the EMEA region briefly degraded, transitioning from up to warn at and returning to up at , for a total duration of about 1 hour 40 minutes. The issue affected users relying on Salesforce services in the EMEA region and was reflected on the status page as a short degradation. Salesforce posted two updates during the incident to note the degraded state and subsequent restoration, with the impact appearing localized to the EMEA SWE22 Core Service.

    minor icon Minor

    : Salesforce SWE22 Core Service degraded in EMEA

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (1 hour and 50 minutes)

    Salesforce experienced a regional degradation affecting the SWE22 Core Service in the Europe, Middle East, and Africa (EMEA) region. The issue began at and was resolved by , lasting approximately 1 hour and 50 minutes. Users in the EMEA region likely faced slower response times and intermittent access to Salesforce core features during the incident.

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