Salesforce Outage History

Salesforce experienced a brief degradation in the EMEA GBR58 Core Service, causing intermittent performance issues for users in that region. The impact was localized to this regional component and did not indicate a global Salesforce outage.

The incident began at 10:44 AM UTC and was resolved by 11:14 AM UTC, lasting about 30 minutes. Salesforce issued two status updates during the event, noting the EMEA GBR58 Core Service degraded and then returned to normal.

The Salesforce status page reported a brief degradation of the EMEA GBR58 Core Service beginning on Mar 7, 2025 10:39 AM UTC and resolving by Mar 7, 2025 11:14 AM UTC, lasting about 35 minutes. This degradation primarily affected users relying on core Salesforce services in the Europe, Middle East, and Africa region, with intermittent access and slower responses. The service recovered with the status returning to up after three official updates, and no extended impact beyond the GBR58 region was indicated.

The Salesforce status page showed a brief degradation across multiple EMEA Core Service components. The issue began at 5:14 PM UTC with EU56 entering a degraded state and expanded to additional EU-region components (a total of 11 affected components including EU52, EU50, EU54 and several CS and EU data centers). The degraded state persisted for about 50 minutes and was resolved by 6:04 PM UTC. The provider issued 5 status updates during the incident, signaling ongoing communications as components returned to normal. No user reports were recorded during this window, suggesting no confirmed widespread impact beyond degraded performance for the affected services. The impact appeared isolated to the EMEA region.

Salesforce reported degraded performance affecting its European Core Service, impacting 11 components across EU regions (including EU56, EU52, EU50, EU54 and several CS regions). European users may have experienced slower responses and intermittent access to Salesforce services during the incident. The degradation began at 5:04 PM UTC and persisted for about 1 hour, with full restoration by 6:04 PM UTC.

The Salesforce status page reported broad degraded performance beginning at Mar 5, 2025 11:49 PM UTC with multiple regions and components affected. At peak, roughly 15 components across Asia Pacific, North America, and Europe (including Agentforce and Prompt Studio variants) showed degraded status, causing partial outages and slower access for users across Salesforce features.

The incident persisted for about 6 hours and 50 minutes, with a staged recovery as updates documented progression; all affected components returned to normal by Mar 6, 2025 6:39 AM UTC. Salesforce published seven status updates detailing affected components and progress toward restoration, with recovery occurring in waves across APAC, NA, and EMEA.

The degradation affected 15 Salesforce Agentforce components across APAC, North America, and EMEA, impacting agent-facing workflows and related services. The degradation began on Mar 5, 2025 11:39 PM UTC and persisted for about 7 hours, with full recovery by Mar 6, 2025 6:39 AM UTC.

Salesforce issued 7 status updates during the incident, detailing progression toward restoration as the 15 affected components moved from degraded to normal. The final update confirmed that all impacted components had been restored by Mar 6, 2025 6:39 AM UTC.

The Salesforce Agentforce components experienced a multi-region degradation starting at Mar 5, 2025 11:34 PM UTC, affecting Asia Pacific, North America, and Europe (EMEA). The incident caused degraded performance and partial outages for workflows relying on Agentforce services across multiple regions. The outage lasted roughly seven hours, with recovery progressing as Salesforce posted updates on the status page. Final restorations across affected components were completed by Mar 6, 2025 6:39 AM UTC.

Salesforce North America Core Service (USA1018) briefly degraded, impacting users in the North America region. The issue began at Mar 5, 2025 9:39 PM UTC and was resolved by Mar 5, 2025 9:59 PM UTC, lasting roughly 20 minutes. Users may have experienced intermittent performance issues during the window. Two official status updates were issued, showing the Core Service moving from up to degraded and back to up. According to Salesforce status updates, the issue was limited to the North America Core Service and did not indicate a broader global impact. The recovery was swift, with full service restored within the 20-minute window.

The Salesforce CS250 / Core Service in North America briefly degraded beginning at Mar 4, 2025 5:14 PM UTC, with the status subsequently improving to normal by Mar 4, 2025 6:18 PM UTC. This short disruption affected users relying on CS250 Core Service in North America, causing a temporary degradation in performance. Salesforce issued two official status updates during the incident and restored full service by the end of the event. The outage lasted about 1 hour and 4 minutes.

Salesforce experienced a brief degradation affecting the North America CS250 Core Service. The degraded state began at 5:04 PM UTC and was resolved by 6:18 PM UTC, lasting about 1 hour and 14 minutes before the component returned to normal. The provider issued 3 status updates during the incident, outlining the degraded performance in the North America CS250 Core Service.