2025: The year of the global cloud outage

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    Salesforce Outage History

    Minor Salesforce outage

    There were 585 Salesforce outages since January 2025 which are summarized below, including incident details, duration, and resolution information.

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    minor icon Minor

    : Salesforce ITA28 Core Service briefly degraded in EMEA

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (15 minutes)

    Salesforce experienced a brief degradation affecting the EMEA ITA28 Core Service. The incident began at and was resolved by , lasting about 15 minutes. The disruption impacted the core service in the EMEA region, with some users experiencing intermittent access during the window. Salesforce issued two official status updates as the service transitioned from degraded performance back to normal.

    minor icon Minor

    : Salesforce EMEA ITA28 Core Service briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (25 minutes)

    Salesforce reported a brief degradation in the EMEA ITA28 Core Service, impacting users relying on this component in the EMEA region. The incident began when the service was marked as degraded at and remained degraded until , lasting roughly 25 minutes. A follow-up status update at confirmed the continued degraded state before restoration.

    Salesforce issued 3 status updates during the incident, and the EMEA ITA28 Core Service was restored to full operation by . The issue appeared localized to the EMEA ITA28 Core Service with no broader regional impact reported.

    minor icon Minor

    : Salesforce ITA28 Core Service briefly degraded in EMEA

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (30 minutes)

    Salesforce reported a brief degraded state in the EMEA ITA28 Core Service beginning at . The issue saw a sequence of status updates at and before the service returned to normal at . The incident lasted roughly 30 minutes and could have affected users relying on Salesforce core features in the EMEA region during that window.

    minor icon Minor

    : Salesforce North America Core Service briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 minutes)

    A brief degraded performance event affected the North America - USA754S Core Service. The component moved to a warning state at and returned to normal by , lasting about 10 minutes. The incident appears isolated to this core service in North America, with other Salesforce components remaining operational. During the incident, Salesforce posted two status updates documenting the warning and restoration.

    minor icon Minor

    : Salesforce Core Service briefly degraded in North America

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (20 minutes)

    The Salesforce Core Service for North America (USA754S) briefly entered a degraded state starting at and was restored by . Users in the region may have experienced intermittent access or slower responses during the window. The incident affected the North America - USA754S / Core Service component and lasted about 20 minutes.

    minor icon Minor

    : Salesforce Core Service in North America briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (25 minutes)

    The Salesforce Core Service for North America (USA754S) experienced a short degradation lasting about 25 minutes. Users relying on the Core Service may have encountered slower responses or intermittent access during the incident. The issue began at and was resolved by . Salesforce's status page shows the North America - USA754S / Core Service transitioning from up to warn multiple times during the period before returning to up.

    minor icon Minor

    : Salesforce outage hits North America core services

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (4 hours and 5 minutes)

    Salesforce experienced a regional outage affecting core services in North America. The incident began at , with affected components including North America - USA790 / Core Service, North America - USA244S / Core Service, and North America - PODUSA602101 / B2C Core. Users faced intermittent access and degraded performance as these services transitioned through down and warn states over several hours. The disruption was concentrated in the North American region rather than global.

    According to Salesforce status updates, the issue involved multiple component state changes and ongoing communications from the status page. The final component returned to normal by , marking the end to the incident that lasted roughly 4 hours and 5 minutes. The outage required several updates to inform users as services moved from down to warn and back to up across three core services.

    major icon Major

    : Salesforce NA core services outage hits B2C Core and Core Service

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (4 hours and 15 minutes)

    The outage affected three Salesforce North America core components: PODUSA602101 / B2C Core, USA790 / Core Service, and USA244S / Core Service. North America users experienced service disruption across core Salesforce features during the incident. The outage began at and persisted for about four hours, with components transitioning through down and degraded states before recovery.

    The provider issued 12 official status updates over the course of the incident. By , the final component had returned to normal, marking the resolution of the outage in the North America region. The impact appeared regional to North America, with no evidence of global disruption.

    minor icon Minor

    : Salesforce North America Core Service outage lasts 20 minutes

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (20 minutes)

    Salesforce reported a brief outage of the North America - USA602 Core Service, affecting core Salesforce functionality in that region. The outage began at and was resolved by , lasting about 20 minutes, with the impact limited to the North America region. The provider issued 2 status updates during the incident as the Core Service recovered.

    minor icon Minor

    : Salesforce North America USA960 Core Service briefly degraded

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (20 minutes)

    Salesforce experienced a brief degradation affecting the North America - USA960 / Core Service. The incident began at and was resolved by , lasting roughly 20 minutes. The impact appeared limited to the North America core service component and did not indicate broader regional disruption. The status page showed two updates during the event, first noting a degraded state and later confirming restoration to normal.

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