Salesforce Outage History

Salesforce reported a brief degraded performance for its North America - USA790 Core Service starting at Mar 19, 2025 9:39 AM UTC. A second status update at Mar 19, 2025 9:49 AM UTC confirmed the degraded state, and the Core Service returned to normal at Mar 19, 2025 10:14 AM UTC. The incident lasted about 35 minutes and affected the North America region (USA790 Core Service). Salesforce issued three status updates during the incident to describe the degradation and the subsequent recovery. The event appears localized to the North America Core Service with no indication of broader regional impact.

Salesforce's North America NA151 Core Service experienced a brief degraded performance. The issue began at 4:59 PM UTC and was resolved by 5:40 PM UTC, lasting approximately 41 minutes. The impact was regional to North America, with users potentially experiencing slower responses or intermittent access to the Core Service.

During the incident, Salesforce issued two status updates documenting the degraded state and the subsequent restoration.

The outage began on 1:14 AM UTC with Salesforce North America Core Service NA208 reporting degraded performance, followed by intermittent issues affecting SWE96S Search in EMEA and the North America Core Service USA662S. The affected components were NA208 Core Service, USA662S Core Service, and SWE96S / Search, resulting in slower operation and intermittent access for users across regional workloads. The outage lasted approximately 9 hours and 10 minutes, with recovery completed by 10:24 AM UTC as all three components returned to normal.

Salesforce reported degraded performance impacting three components: North America - NA208 Core Service, North America - USA662S Core Service, and EMEA - SWE96S Search. Users in these regions could experience slower responses or partial outages while the issue persisted. The incident began at 1:05 AM UTC with components transitioning to degraded on the status page and continued through a series of updates as engineers investigated. The affected services gradually recovered, with the three components returning to normal by 10:24 AM UTC. The outage spanned roughly 9 hours and 19 minutes, and Salesforce issued multiple updates across NA and EMEA to communicate progress and restoration.

Salesforce reported regional degradation across multiple components, affecting North America NA208 Core Service, North America USA662S Core Service, and EMEA SWE96S Search. Users in North America and Europe experienced intermittent issues as services fluctuated between up and degraded states. The incident involved 13 official status updates and extended across several hours, indicating intermittent connectivity and slower responses across affected areas. The window of activity spanned from Mar 17, 2025 12:59 AM UTC to Mar 17, 2025 10:24 AM UTC, with recoveries occurring in stages.

Salesforce Core Service components in North America and Europe (EMEA) experienced degraded performance. Four core components were affected: NA232, USA338, NA253, and SWE100, with users possibly encountering slower responses and intermittent access during the incident. The degradation began at 8:14 AM UTC and was resolved by 11:44 AM UTC.

The Salesforce status page posted eight updates as the issue progressed, documenting detection, investigation, and restoration steps. All affected components returned to normal by 11:44 AM UTC.

Salesforce Core Service experienced degraded performance across multiple regions, including EMEA SWE100 and North America NA232, NA253, and USA338. End users could have encountered slower responses and intermittent issues when using Salesforce features during the incident. The problem affected core service components across these regions, indicating partial disruption rather than a complete service shutdown.

The issue began at 8:04 AM UTC and was resolved by 11:44 AM UTC, lasting approximately 3 hours and 40 minutes. The Salesforce status page issued nine official updates during the incident, detailing the progression from degraded performance to restoration across the affected components. By 11:44 AM UTC all affected components were restored to an operational state.

Salesforce experienced a brief degradation in its North America NA151 Core Service, impacting regional users for about 55 minutes. The issue began at Mar 15, 2025 2:04 PM UTC when the component entered a degraded state and was resolved by Mar 15, 2025 2:59 PM UTC as normal service resumed. The Salesforce status page reflected the impact with a transition from up to degraded (warn) and back to up, and the incident included two official status updates during its course.

Salesforce North America Core Service (NA151) experienced a brief degraded performance beginning at 1:54 PM UTC and concluding at 2:59 PM UTC, impacting users in the North America region. The issue affected a single component and led to intermittent access to Salesforce core functionality during the window.

Salesforce's status page posted three updates during the incident, showing the NA151 Core Service moving from up to degraded and then back to up. The disruption was regional to North America, with no broader impact indicated.

Salesforce experienced a degraded performance incident affecting the North America NA151 Core Service. Users in the region may have experienced slower access to Salesforce features tied to this core service. The outage began at 1:49 PM UTC and was resolved by 2:59 PM UTC, lasting about 1 hour and 10 minutes.

The Salesforce status page published 4 updates during the incident, with the Core Service transitioning from degraded (warn) back to normal once the issue was resolved.