There were 585 Salesforce outages since January 2025 which are summarized below, including incident details, duration, and resolution information.
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Minor
: Salesforce NA core service briefly degraded during remediation
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(5 minutes)
Salesforce North America core service NA241 experienced a brief degradation lasting about 5 minutes from to . During this window, users may have encountered intermittent issues with integrations. Salesforce re-enabled integrations with Salesloft technologies, with the exception of the Drift app, which remains disabled pending further notice. The issue was resolved when the status returned to normal after the short outage, and two official status updates were issued during the incident. The geographic impact was limited to the North America region (NA241).
Major
: Salesforce Core Service degraded across multiple regions
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(7 hours and 25 minutes)
Salesforce experienced a performance degradation affecting numerous Core Service components across North America, Europe, and Asia Pacific, beginning at . The issue impacted user workflows relying on Salesforce features, with slow response times and intermittent access reported by customers. User reports were limited during the incident.
By , Salesforce broadened the impact to additional instances and regions, listing dozens of Core Service components as degraded across the environment. The company noted that the impact radius was larger than initially understood, and customers in affected instances would receive communications going forward. At , Salesforce said it was rolling back a change on a test instance to determine whether that resolves the issue and would provide an update within about 30 minutes.
The incident persisted for several hours, with ongoing updates on the status page. The outage lasted roughly 7 hours and 25 minutes, ending by as many Core Service components recovered and returned to normal operation. Salesforce issued five status updates during the incident, reflecting broad regional impact across North America, Europe, and Asia Pacific.
Minor
: Salesforce Core Service in North America briefly degraded
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(50 minutes)
The Salesforce Core Service for North America (USA558) experienced a brief degraded performance starting at and was restored by , lasting about 50 minutes. The incident appeared limited to the North America region's Core Service (USA558), with users potentially experiencing intermittent access or higher latency during the window. The Salesforce status page reflected the change from normal operation to degraded and back to normal, with two official status updates issued during the incident.
Minor
: Salesforce Core Service in North America briefly degraded
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(20 minutes)
Salesforce Core Service in North America (USA750S) experienced a brief degradation beginning at and returning to normal by , lasting about 20 minutes. The issue affected the Core Service component in North America and was reflected in the Salesforce status updates, with two updates issued during the incident. The impact appeared regional to North America, with minimal user reports.
Minor
: Salesforce Core Service briefly down in North America
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(5 minutes)
The Salesforce Core Service in North America (USA750S) experienced a brief outage. The incident began at and was resolved by , lasting roughly 4 minutes. Users attempting to access core Salesforce features or APIs in North America may have experienced intermittent connectivity during the event. All affected components returned to normal after the short disruption.
Minor
: Salesforce Asia Pacific Core Service briefly degraded
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(50 minutes)
Salesforce reported a brief degradation affecting the Asia Pacific - JPN156 Core Service. Users in that region may have experienced slower performance or intermittent access. The incident began at when the component transitioned to a degraded state and was resolved by , lasting about 50 minutes. Salesforce posted updates on its status page throughout the incident and later confirmed restoration to normal. The impact was contained to the Asia Pacific Core Service component with no broader outages indicated.
Minor
: Salesforce Anypoint Management Center partial outage in NA/EMEA, resolved
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(6 hours and 40 minutes)
Salesforce Anypoint Management Center components in Europe and North America experienced a brief degraded period, affecting access management and related automation features for users in those regions. The incident also involved the Anypoint Automation Suite for US / Composer.
The incident began at with the affected components listed as degraded. A series of updates were issued, and by the EU / Access Management and US / Access Management components had recovered, with Anypoint Automation Suite - US / Composer listed as up. The final component recovered by .
The incident involved three official status updates and affected three components across EU Access Management, NA Access Management, and NA Automation Suite - Composer. The outage began at and was resolved by , lasting roughly 6 hours and 40 minutes.
Minor
: Salesforce North America Core Service briefly degraded, then restored
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(1 hour and 55 minutes)
The Salesforce North America Core Service (USA876) experienced a brief degradation beginning at . The North America region saw degraded performance until , for a total duration of about 1 hour 55 minutes. The issue affected the Core Service in North America and was resolved when the status returned to normal.
Minor
: Salesforce North America core services degraded briefly
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(2 hours)
Salesforce reported a brief degradation across its North America Core Service in multiple components, affecting about 23 Core Service parts in the region (examples include USA9002, USA9006S, USA9010S, USA9012S, USA9014, USA9016S, USA9018S, USA9020, USA9022S, USA9024S, USA9026, USA9402, USA9406S, USA9902, USA9904S, USA9906S, USA9914, USA9916S, USA9918S, USA9028S, USA9008, USA9004S, USA9404S). Users may have experienced slower performance or intermittent access to Salesforce products. The degradation began at .
Major
: Salesforce Data Cloud and Core Service outage hits multiple regions
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(2 days, 20 hours and 30 minutes)
The Salesforce outage affected Data Cloud, Core Service, Email Studio, and Tableau Cloud across North America, Europe, and Asia Pacific. End users experienced downtime and degraded functionality affecting dashboards, data processing, and email workflows. The incident began with Tableau Cloud components entering a degraded state at and Data Cloud services going down at .
Over the next days, additional regions and services were impacted. Email Studio in North America experienced outages starting at and largely recovered by . By the disruption had expanded to many Data Cloud and Core Service components across more regions. The Salesforce status page issued multiple updates throughout the incident describing degradations, outages, and ongoing restoration efforts. A notable spike in user reports occurred around as users worldwide felt the impact.
Recovery progressed through late January and by Data Cloud services were back online in most regions, with Tableau Cloud and Core Service returning to normal in the interim. The outage lasted roughly 66 hours and 20 minutes, affecting users globally during its peak period and gradually easing as services came back online.
