Salesforce Outage History

Salesforce experienced a brief degradation of its EMEA CS335 Core Service. The component moved to a degraded state at 1:14 AM UTC and again at 1:24 AM UTC before returning to normal at 1:44 AM UTC. The impact appeared limited to the EMEA region's Core Service.

During the incident, Salesforce published three official status updates documenting the degradation and restoration. The disruption lasted roughly 30 minutes and was confined to the EMEA CS335/Core Service, with no broader impact described for other regions or components.

Salesforce's EMEA core service component DEU14S briefly degraded starting at 11:04 PM UTC and was restored by 11:34 PM UTC, a roughly 30-minute interval. The issue affected only the EMEA - DEU14S / Core Service, with no broader components indicated as impacted. The incident duration was about half an hour before normal service resumed.

Salesforce's EMEA Core Service (DEU14S) experienced a brief degradation, with the Core Service moving to a degraded state between 10:54 PM UTC and returning to normal by 11:34 PM UTC. The disruption affected users relying on Salesforce services in the EMEA region, lasting about 40 minutes. The affected component was EMEA - DEU14S / Core Service, and the status page reflected the degradation before restoration.

Salesforce issued three official status updates during the incident, documenting the progression from up to degraded and back to up. The issue appeared localized to the EMEA region with no indication of a wider global impact, and normal operations were restored by the final update.

The Salesforce North America Core Service (USA258S) briefly degraded starting at 12:54 PM UTC. The component moved from up to degraded and returned to normal by 1:34 PM UTC, with a total duration of about 40 minutes. This impacted users relying on Salesforce core functionality in North America, causing intermittent access or performance issues during the window. The provider issued two status updates during the incident, indicating the degraded state and subsequent restoration.

The Salesforce Marketing Cloud Core Service components DB10032 and DB10148 in North America experienced a brief outage. The incident began at 5:14 PM UTC and was resolved by 6:30 PM UTC, lasting about 1 hour 16 minutes. Access to Marketing Cloud functionality may have been intermittently unavailable for some users during this window. The provider published two status updates during the incident, communicating the interruption and its resolution. The impact appeared confined to North America, with no indication of global effects.

The Salesforce Marketing Cloud core service outage affected two North America databases (DB10032 and DB10148). The incident began at May 31, 2025 5:04 PM UTC and caused disruptions to Marketing Cloud features for users in the region. The affected components were listed as down, impacting Marketing Cloud Core Service operations.

The incident lasted about 1 hour and 26 minutes, with the service restored by May 31, 2025 6:30 PM UTC. Salesforce published three status updates during the event, documenting the progression from outage to recovery for both databases. The disruption appears regional to North America, with no noted impact in other regions.

Salesforce reported a brief degraded performance affecting the North America Core Service (USA884S). The degradation began at 11:15 PM UTC and was resolved by 11:26 PM UTC, lasting about 11 minutes. Salesforce issued two status updates during the incident, with the North America Core Service component returning to normal and no broader impact observed beyond the region.

The Salesforce Core Service for North America (USA884S) experienced a brief degraded performance starting at May 29, 2025 11:04 PM UTC that lasted about 22 minutes and was resolved by May 29, 2025 11:26 PM UTC. The issue affected the North America - USA884S / Core Service component and could have caused slower responses or intermittent access for users in that region. The incident was communicated through three official status updates on Salesforce's status page before returning to normal.

Salesforce's North America Core Service (USA884S) briefly experienced degraded performance affecting users in that region. The incident prompted four official status updates as the service transitioned from degraded to normal. The outage began at May 29, 2025 10:54 PM UTC and was resolved by May 29, 2025 11:26 PM UTC, lasting roughly 32 minutes.

Salesforce experienced a brief degradation in its Asia Pacific Core Service, impacting three APAC components (IND144, IND152, and IND150). Users in the region may have encountered intermittent access or slower performance during the incident. The issue began at May 29, 2025 5:39 PM UTC and was resolved by May 29, 2025 6:49 PM UTC, lasting about 1 hour and 10 minutes. Salesforce issued two status updates during the incident, first noting the degraded performance and later confirming restoration of normal service.