Salesforce Outage History

Salesforce's Asia Pacific Core Service components experienced a brief degradation affecting five APAC services: AUS58, AUS62, AUS86, AUS102, and AUS76. Degradation began for AUS58, AUS62, AUS86, and AUS102 at 3:39 AM UTC and those four components were restored by 6:19 AM UTC. AUS76 started showing issues later, at 6:17 AM UTC, and remained degraded after the others recovered. The initial outage duration for the four components was about 2 hours and 40 minutes, with ongoing impact on AUS76 beyond that window.

Salesforce's APAC Core Service experienced a brief degradation in the Asia Pacific region. Beginning at Jun 5, 2025 3:29 AM UTC, four APAC Core Service components—AUS58, AUS62, AUS86, and AUS102—entered a degraded state. A follow-up update at Jun 5, 2025 3:39 AM UTC repeated the degradation for those components. Later, at Jun 5, 2025 6:17 AM UTC, AUS76 also transitioned to a degraded state. By Jun 5, 2025 6:19 AM UTC, AUS58, AUS62, AUS86, and AUS102 had recovered to up, while AUS76 remained degraded. The issue persisted for about 2 hours and 50 minutes in total, with four official status updates issued by Salesforce during the incident.

Salesforce's North America - USA898S / Core Service experienced a brief degraded performance from Jun 4, 2025 6:14 PM UTC to Jun 4, 2025 7:44 PM UTC, impacting users relying on Core Service operations in the region. The incident was listed as a degraded state on the Salesforce status page, with no detailed information on exact user-facing effects. The outage lasted about 1 hour and 30 minutes before the service returned to normal.

During the incident, Salesforce published two status updates. The issue appears geographically limited to the North American Core Service and there were no user reports recorded.

Salesforce North America Core Service (USA898S) experienced a brief degradation. The component transitioned from normal operation to degraded at 6:04 PM UTC and again at 6:14 PM UTC, with full restoration achieved by 7:44 PM UTC. The outage lasted about 1 hour and 40 minutes and appeared limited to the North America Core Service; other Salesforce regions and services were not indicated as affected in the status updates. The provider issued 3 status updates during the incident, confirming the degraded state and subsequent restoration.

Salesforce experienced a brief outage in the North America region affecting the USA9018S Core Service. The disruption began at 10:39 PM UTC and was resolved by 10:49 PM UTC, lasting roughly 10 minutes. The Salesforce Status Page logged the component going down and then coming back online, with two official updates issued during the incident.

Salesforce Core Service in North America (USA9018S) experienced a brief outage that interrupted access to core CRM functionality for a subset of users in the region. The outage began on 10:32 PM UTC and was resolved by 10:49 PM UTC, lasting approximately 17 minutes. The incident was limited to the North America Core Service component and did not indicate a wider global impact.

Salesforce published three status updates during the incident, describing the investigation, interim mitigations, and the restoration of services. Once the Core Service recovered, normal operations resumed.

Salesforce experienced a brief outage affecting the North America region's Core Service (USA9018S). The outage began at 10:24 PM UTC and the service was restored by 10:49 PM UTC, lasting about 25 minutes. Users attempting to access Salesforce core features tied to this component may have encountered errors or timeouts during the disruption.

Salesforce documented the incident with four status updates, describing the degradation and subsequent recovery. The disruption was isolated to the North America region, with no evidence of broader global impact.

Salesforce reported a brief degradation of the North America - USA9018S / Core Service. The incident began at Jun 3, 2025 4:09 AM UTC and was resolved by Jun 3, 2025 5:19 AM UTC, lasting about 1 hour and 10 minutes. The issue affected the North America Core Service component and was recovered to normal levels. The provider posted 2 status updates during the incident describing the degraded performance and its recovery, with the impact localized to the North America region.

Salesforce Core Service in North America (USA9018S) experienced a brief degradation beginning at 3:59 AM UTC and ending at 5:19 AM UTC. The issue affected the North America - USA9018S Core Service, with users possibly seeing slower performance or intermittent access during the incident. The provider published 3 status updates describing a degraded state before service returned to normal, with the outage lasting approximately 1 hour and 20 minutes and geographic impact centered in the North American region.

The Salesforce EMEA CS335 Core Service experienced a brief degradation beginning at 1:24 AM UTC and returning to normal by 1:44 AM UTC, lasting about 20 minutes. The issue was limited to the EMEA region’s Core Service component and the status page showed the component move from up to degraded and back to up during this window. No further details were provided on the cause or impact beyond the temporary performance disruption.