2025: The year of the global cloud outage
There were 585 Salesforce outages since January 2025 which are summarized below, including incident details, duration, and resolution information.
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Salesforce North America Core Service (USA584) briefly experienced degraded performance. The incident began at and was resolved by , lasting roughly 27 minutes. The issue affected the North America - USA584 / Core Service component, with three official status updates issued during the event, including a follow-up at .
Salesforce reported a brief degraded period for its North America NA247 Core Service. The incident began at and was resolved by , lasting about 21 minutes. During the window, users in North America may have experienced intermittent access or slower responses as the NA247 Core Service transitioned from an operational state to a degraded state and back. The status page showed the service entering a degraded state (warn) at and returning to normal by .
From to , Salesforce North America NA247 Core Service experienced a brief degraded performance, lasting approximately 32 minutes. The issue was localized to the North America region and there were no user reports observed. The Salesforce status page showed the Core Service briefly in a warning state before returning to normal, indicating a short-lived incident with rapid recovery.
Salesforce's North America - NA247 Core Service experienced a brief degradation in performance affecting users relying on core Salesforce services in North America. The issue began at and was resolved by , lasting about 35 minutes.
The provider communicated via the Salesforce status page, listing the affected component as degraded during the incident and issuing 5 updates as the issue progressed, before restoring normal operation. Geographic impact was limited to the North America region.
Salesforce experienced a brief degradation affecting the EMEA Core Service in the DEU36 data center. The issue began at and was resolved by , lasting roughly 20 minutes. The impact appeared limited to the DEU36 Core Service within the EMEA region, with users potentially experiencing slower performance during the window.
Salesforce experienced a brief degradation affecting a large set of North America components, likely resulting in slower performance or intermittent access to Salesforce features for users in the region. The impact appeared regional with no indication of a global outage.
Salesforce experienced a brief degradation in North America data services, impacting a broad set of database components. The degradation began at and was resolved by , lasting about 25 minutes. Users in North America may have faced slower responses or intermittent access to Salesforce data services during the window.
The incident prompted multiple status updates as Salesforce worked to restore full operation. The issue appeared regional to North America, with no confirmed global impact. By the end of the incident, the affected components returned to normal operation.
Salesforce Core Service for North America (USA790) experienced a brief degradation. The incident began at and was resolved by , lasting about 49 minutes. The impact was limited to the North America region, affecting the USA790 Core Service. The Salesforce status page posted two official updates during the incident, documenting the degradation and the subsequent recovery as the Core Service returned to normal.
Salesforce North America - USA790 Core Service experienced degraded performance beginning at and was resolved by , lasting about 59 minutes. Users in North America may have experienced slower responses or intermittent access to Salesforce features tied to this core service. The issue was regional, affecting only the North America Core Service component.
During the incident, Salesforce issued 3 status updates documenting the degradation and recovery. The issue appeared isolated to the North America region, with other regions unaffected.
Salesforce reported degraded performance across Core Service components worldwide, spanning North America, EMEA, and Asia Pacific. Users could experience slower responses, timeouts, and partial access to Salesforce applications as multiple Core Service endpoints operated in a degraded state beginning on . The incident lasted roughly 34 hours as engineers investigated the root cause and began remediation.
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