Salesforce Outage History

Six North America Core Service components (USA9402, USA9404S, USA9406S, USA9904S, USA9902, USA9918S) briefly showed degraded status starting at Mar 21, 2025 2:04 PM UTC and were restored by Mar 21, 2025 2:14 PM UTC, for a total duration of roughly 10 minutes. Users relying on Salesforce features that depend on these core services may have experienced intermittent access or slower performance during the window.

The Salesforce status page indicated two updates during the incident, confirming the transition to degraded (warn) and back to normal operation.

Salesforce core services in North America experienced a brief degraded performance starting at 13:55 UTC, impacting six Core Service components: USA9402, USA9404S, USA9406S, USA9904S, USA9902, and USA9918S. Users relying on these cores may have faced intermittent access or slower responses across Salesforce features during the incident. The issue lasted about 19 minutes before the services returned to normal. The incident began on Mar 21, 2025 1:55 PM UTC and was resolved by Mar 21, 2025 2:14 PM UTC.

Salesforce reported a brief degradation of the North America - CAN2S / Core Service. The incident began at Mar 21, 2025 10:19 AM UTC when the Core Service transitioned from up to a degraded state, and was restored by Mar 21, 2025 10:49 AM UTC after about 30 minutes. The Salesforce status page issued two updates during the event and indicated the disruption was confined to the CAN2S Core Service in North America, with no broader regional impact.

Salesforce's North America CAN2S / Core Service experienced a brief degraded period. The degraded state began at Mar 21, 2025 10:09 AM UTC and was observed again at Mar 21, 2025 10:19 AM UTC before recovery by Mar 21, 2025 10:49 AM UTC. The impact was limited to the CAN2S Core Service in North America, with users in the region potentially experiencing reduced performance during the degraded interval. The overall duration of degraded performance was about 40 minutes.

The outage began at 11:10 PM UTC with Salesforce Data Cloud components entering a degraded state across North America, Asia Pacific, and Europe, followed by a broad set of Core Service components in North America. Users experienced intermittent access and degraded data operations, dashboards, and integrations across multiple Data Cloud regions. The incident persisted for roughly 10 hours, with recovery progressing into 9:14 AM UTC as services gradually returned to normal.

Salesforce posted multiple status updates documenting the incident, listing affected Data Cloud regions and Core Service components. By 12:27 AM UTC, several Core Service elements had recovered, and by 9:14 AM UTC a large portion of Data Cloud services were back online, with remaining components restored in the following hours. The outage had a broad regional footprint, impacting customers relying on data operations, dashboards, and integrations across multiple regions.

Salesforce Data Cloud and related Core Service components experienced widespread degradation across multiple regions, affecting customers in North America, Europe, and Asia Pacific. Users may have faced degraded data processing and intermittent access to Data Cloud features, with additional impact to Anypoint Management Center services in several regions during the incident window.

Salesforce's North America - USA788 / Core Service experienced degraded performance for about 1 hour and 30 minutes, affecting core functionality in the North America region. The incident began at 4:49 PM UTC and was resolved by 6:19 PM UTC. The Core Service component was impacted, with users in North America potentially seeing slower responses or intermittent failures. The provider issued 2 status updates during the incident, outlining the degradation and restoration.

Salesforce experienced brief degraded performance in its Core Service for North America (USA788). The issue began when the Core Service entered a degraded state at Mar 20, 2025 4:39 PM UTC with a follow-up status update at Mar 20, 2025 4:49 PM UTC. Users in the region may have encountered slower responses or intermittent access across Salesforce apps relying on the Core Service. The incident lasted about 1 hour 40 minutes, with the Core Service returning to normal by Mar 20, 2025 6:19 PM UTC. The provider issued 3 status updates during the incident, and impact appeared limited to the North America region.

Salesforce experienced a brief degraded state in its North America Core Service, impacting six Core Service components (USA9402, USA9404S, USA9406S, USA9904S, USA9902, USA9918S). The outage began at Mar 20, 2025 2:09 PM UTC and was resolved by Mar 20, 2025 2:24 PM UTC, lasting about 15 minutes. Salesforce issued two status updates during the event, first noting a degraded state for the six components and later restoring full service. No user reports were observed during the incident.

Salesforce experienced a brief degradation affecting North America Core Service components USA9402, USA9404S, USA9406S, USA9904S, USA9902, and USA9918S. Users relying on Salesforce core services in the region may have experienced slower response times and intermittent access during the incident. The impact was limited to North America and did not indicate a global issue.

The incident began at Mar 20, 2025 2:04 PM UTC and was resolved by Mar 20, 2025 2:24 PM UTC, lasting approximately 20 minutes. Salesforce posted three official updates during the event, with the affected components moving from up to warn at Mar 20, 2025 2:04 PM UTC and again at Mar 20, 2025 2:09 PM UTC, then returning to up at Mar 20, 2025 2:24 PM UTC.