Salesforce Outage History

Salesforce NA232 Core Service in North America experienced a short period of degraded performance, with verification issues reported by users. The status for North America NA232 shifted from up to warn at 3:29 PM UTC and then returned to up at 3:59 PM UTC, lasting approximately 30 minutes. Affected users described verification problems, including issues reported from New Jersey.

Salesforce's Core Service in North America experienced a brief outage with degraded performance beginning at Jul 14, 2025 3:19 PM UTC and returning to normal by Jul 14, 2025 3:59 PM UTC. The issue affected the North America - NA232 / Core Service component, and users reported verification issues during the window.

According to Salesforce status updates, the incident involved a series of status changes: the Core Service moved to a degraded state at 3:19 PM UTC, another update at 3:29 PM UTC, and full recovery at 3:59 PM UTC. User activity aligned with a regional impact in North America, with reports describing verification problems from users in the region, indicating the impact was not global. The outage lasted about 40 minutes.

Salesforce’s Asia Pacific SGP4S Core Service experienced a brief degraded period. The issue began at 9:04 AM UTC and the service returned to normal at 11:24 AM UTC, lasting about 2 hours and 20 minutes. The impact was limited to the Asia Pacific region's Core Service, with Salesforce publishing two status updates during the incident to describe the degradation and subsequent recovery.

Salesforce experienced a brief degraded performance event affecting the Asia Pacific region, specifically the SGP4S Core Service. The outage began at Jul 14, 2025 8:54 AM UTC and lasted about 2 hours and 30 minutes, with service restored by Jul 14, 2025 11:24 AM UTC. The impact was confined to the Asia Pacific - SGP4S / Core Service component.

During the incident, Salesforce published 3 status updates documenting the progression from degraded performance to restoration. The disruption was regional rather than global.

Salesforce reported a regional degradation affecting the Asia Pacific SGP4S Core Service beginning at Jul 14, 2025 8:44 AM UTC. The incident progressed to a degraded state and remained for about 2 hours and 40 minutes before service was fully restored at Jul 14, 2025 11:24 AM UTC. Salesforce issued four status updates during the event, indicating the regionally scoped impact and ongoing remediation efforts.

The degradation primarily impacted customers in the Asia Pacific region relying on the SGP4S Core Service, with symptoms likely including slower responses or intermittent access to features powered by this component.

The Salesforce Data Cloud components in Asia Pacific IND112 and North America USA328 and USA720 were listed as degraded starting on 1:24 PM UTC and remaining in that state until 2:59 PM UTC. During this period, users in those regions could have experienced degraded performance and partial disruption of data ingestion, processing, and analytics workflows involving Data Cloud.

The incident was communicated via Salesforce's status page, which moved the Data Cloud components from up to warning on 1:24 PM UTC and returned to up on 2:59 PM UTC. The issue affected three Data Cloud components across two regions and lasted for about 25 hours and 35 minutes.

The Salesforce Data Cloud experienced degraded performance across three components in Asia Pacific and North America. APAC IND112, NA USA328, and NA USA720 entered a degraded state beginning at Jul 11, 2025 1:14 PM UTC with a follow-up confirmation at Jul 11, 2025 1:24 PM UTC.

The degraded service persisted for approximately 25 hours and 45 minutes, until the components returned to up at Jul 12, 2025 2:59 PM UTC. Salesforce issued three status updates during the incident to communicate progression and resolution, and the impact was limited to Asia Pacific and North America Data Cloud components.

Salesforce reported degraded performance for the North America - USA468 Core Service starting at Jul 10, 2025 8:34 AM UTC, with the issue persisting until it was restored at Jul 11, 2025 8:29 AM UTC. The incident lasted about 23 hours 55 minutes and was regional to the North America region. The status page recorded two official status updates during the period, showing the transition from up to warn and back to up.

Salesforce Core Service in North America (USA468) experienced degraded performance beginning at 8:24 AM UTC, with a follow-up status update at 8:34 AM UTC. The issue impacted users in the region, causing slower responses and intermittent access to Salesforce services powered by USA468. The degradation persisted for about 24 hours and was resolved by 8:29 AM UTC when the Core Service returned to normal. The incident involved multiple official status updates as Salesforce communicated the progression of the recovery.

The Salesforce Core Service for North America USA468 experienced degraded performance starting on Jul 10, 2025 8:19 AM UTC and was restored by Jul 11, 2025 8:29 AM UTC. The issue affected the North America - USA468 / Core Service component, with the service repeatedly entering a degraded state and likely causing slower responses or intermittent access within the region. The incident lasted roughly 24 hours and 10 minutes, during which Salesforce published four status updates at Jul 10, 2025 8:19 AM UTC, Jul 10, 2025 8:24 AM UTC, Jul 10, 2025 8:34 AM UTC and Jul 11, 2025 8:29 AM UTC to describe the degradation and recovery.