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Report an outageThis chart represents Salesforce Live Agent service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Salesforce Live Agent status data.
View and upvote the most commonly reported Salesforce Live Agent issues to help us better indicate the service status.
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Follow the recent outages and downtime for Salesforce Live Agent in the table below. If you're experiencing a problem now, check the current Salesforce Live Agent status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Minor incident
|
1m |
Warn
|
|
|
Minor incident
|
30m |
Warn
|
|
|
Minor incident
|
1m |
Warn
|
|
|
Minor incident
|
1h 20m |
Warn
|
|
|
Minor incident
|
1m |
Warn
|
Stay updated with instant alerts for Salesforce Live Agent outages by signing up now!
You can also monitor any service or website on your status page
Stay updated with instant alerts for Salesforce Live Agent outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Salesforce Live Agent outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 2,850 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Salesforce Live Agent is a a CRM solution that StatusGator has been monitoring since July 2016. Over the past over 9 years, we have collected data on on more than 6,974 outages that affected Salesforce Live Agent users. When Salesforce Live Agent publishes downtime on their status page, they do so across 35,130 components and 2424 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Salesforce Live Agent down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Salesforce Live Agent is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Salesforce Live Agent to get notified when it's down or has an outage. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Salesforce Live Agent outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Salesforce Live Agent is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Salesforce Live Agent is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Salesforce Live Agent does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Salesforce Live Agent maintenance notifications, please email us.
At this time, we do not collect status messages from the Salesforce Live Agent status page. If you need this capability, please be sure to reach out.
At this time, we do not collect detailed status updates from the Salesforce Live Agent status page. If you need this capability, please be sure to reach out.
Because Salesforce Live Agent has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Salesforce Live Agent outages by signing up now!
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