OpenAI Outage History

OpenAI's ChatGPT services experienced a brief degradation affecting Web, iOS, and Android clients. Users reported slower responses and intermittent access to ChatGPT / Web, ChatGPT / Mobile - iOS, and ChatGPT / Mobile - Android. The degraded period began at Apr 1, 2025 3:42 PM UTC and was resolved by Apr 1, 2025 8:11 PM UTC, lasting about 4 hours and 29 minutes. OpenAI published two status updates during the incident describing the degradation and recovery. A small number of user reports supported the event, indicating a limited but noticeable impact.

OpenAI's ChatGPT suite experienced a brief degradation affecting 16 components, including ChatGPT / WhatsApp, Image Generation, Dall-E, File uploads, GPT vision, Memory, Single Sign-On, Login, Web, and mobile apps, leading to intermittent unresponsiveness for some users.

The outage began at 2:47 PM UTC and was resolved by 3:06 PM UTC, lasting about 19 minutes. OpenAI issued 2 status updates during the incident as the team worked to restore normal service. User reports captured during the window described intermittent unresponsiveness and degraded performance, with a notable uptick around 14:30 UTC.

The OpenAI ChatGPT / Login component experienced a brief degradation beginning at Apr 1, 2025 11:01 AM UTC and returning to normal by Apr 1, 2025 12:31 PM UTC, lasting about 1 hour and 30 minutes. During this window, users may have encountered difficulties signing in to ChatGPT. The OpenAI status page logged the incident as a degraded service and issued two updates as the situation progressed before full recovery.

OpenAI's status page reported an outage beginning at Mar 30, 2025 12:36 PM UTC, with multiple ChatGPT surfaces listed as degraded (Sora / Login, Playground, Labs, ChatGPT / Login, and ChatGPT / Web). Users worldwide experienced login failures, slow responses, and errors when generating chat replies, including 500 and 503 errors in some cases. The outage affected the core ChatGPT experience and related login and web access across several surfaces.

Over the next day, OpenAI published nine official updates as services gradually recovered. The incident saw a sequence of status changes from degraded to up for many components, with final restoration for all affected surfaces at Mar 31, 2025 10:26 PM UTC. The updates covered a broad set of components including APIs, ChatGPT sub-services like WhatsApp, Search, Advanced Data Analysis, Context connectors, Dall-E, File uploads, GPT vision, Voice mode, Memory, Single Sign-On, Image Generation, and mobile apps.

Impact appeared global, evidenced by user reports across regions such as India, the United States, Europe, and elsewhere. The outage disrupted login and chat workflows and caused delays in producing responses. By the end of Mar 31, 2025 10:26 PM UTC, the affected components were back to normal, signaling the incident resolution.

OpenAI ChatGPT / Web experienced a brief degraded performance affecting user sessions due to token-related errors. The issue began at 10:30 AM UTC and impacted users across devices, with authentication failures reported. The status page listed a degraded state beginning at 11:11 AM UTC and the service was restored by 11:43 AM UTC, spanning roughly 1 hour and 13 minutes.

The provider posted two official status updates during the incident, acknowledging the degraded performance and later confirming restoration. A sample user report cited errors such as "could not find user for provided access token" during the outage.

OpenAI experienced degraded performance across several features, including APIs / Files, ChatGPT / File uploads, ChatGPT / Image Generation, and APIs / Images. Users may have encountered slower responses, upload failures, or trouble generating images during the incident. The degradation began at 1:41 PM UTC and was resolved by 3:37 PM UTC.

OpenAI issued four official status updates during the incident. User reports appeared starting around 2:00 PM UTC, with feedback describing issues such as difficulty uploading files and generating images. The reports came from multiple regions, indicating a broadly distributed impact.

OpenAI's Sora suite experienced a brief degradation affecting multiple features, including Image Generation, Login, Video Generation, Video Viewing, and the Feed. Users may have encountered slower processing, login hiccups, and delays in generating or displaying content. The outage began on Mar 28, 2025 4:16 PM UTC and was resolved by Mar 28, 2025 8:02 PM UTC, lasting about 3 hours and 46 minutes.

OpenAI documented the incident on its status page, with the affected components returning to normal after the resolution. The issue impacted five Sora components and was resolved after the provider issued updates acknowledging the degradation and confirming restoration.

OpenAI APIs experienced degraded performance affecting the Chat and Responses endpoints. The degradation began at 8:56 PM UTC and persisted for about 1 hour and 10 minutes, with services returning to normal by 10:06 PM UTC. The issue impacted two components: APIs / Chat and APIs / Responses, likely causing slower responses and intermittent latency for chat interactions and standard responses across affected endpoints.

OpenAI communicated status updates as the incident progressed and confirmed the restoration of full functionality by 10:06 PM UTC. The impact was contained to the API surface and did not indicate a full platform outage.

The OpenAI ChatGPT / Search component experienced degraded performance beginning at 9:42 PM UTC and was restored by 1:46 AM UTC, lasting roughly 4 hours and 4 minutes. OpenAI's status page listed ChatGPT / Search as degraded during this period, reflecting slower responses and intermittent issues with search capabilities for users. The service returned to normal after the final status update, with two official status updates issued during the incident.

OpenAI experienced broad degraded performance starting at Mar 25, 2025 3:16 PM UTC, affecting ChatGPT Web, iOS and Android apps, and a wide range of APIs. The incident impacted 17 components across ChatGPT and API endpoints, including Chat, Embeddings, Batch, Fine-tuning, Assistants, Realtime, Images, Responses, Files, Completions (legacy), Compliance, Moderations, Uploads, and Sora / Image Generation. Users encountered slower responses and intermittent failures during this period.

The provider issued 13 status updates over the course of the incident, and the situation gradually improved. By Mar 26, 2025 1:46 AM UTC most services returned to normal, with API / Chat moving back to up. The outage lasted roughly 10 hours and 30 minutes. There were only a small number of user reports, including an instance around 12:30 AM UTC, indicating limited impact beyond degraded performance.